How can we help?

Yes. Creating a free account takes about 60 seconds and allows you to book, track jobs, communicate with professionals and view your history.

Currently active in Milan, Rome, Turin, Bologna, Florence, Venice, Verona, Mantova and surrounding areas. New cities launch monthly — sign up to get notified when we come to yours.

Search by service type or professional name, then filter by rating, distance, price and availability. Read reviews from other customers and check their portfolio photos before booking.

Yes — free cancellation is available up to 24 hours before the scheduled start time. Cancellations made within 24 hours may incur a small cancellation fee.

Once your professional is on the way, you'll receive a push notification with live status updates. You can chat with them directly through the app at any time.

Contact our support team immediately. We'll find you a replacement professional as quickly as possible and you won't be charged for the original booking.

Payment is collected only after the job is completed and you confirm you're satisfied. We never charge you before the work is done.

If you have a legitimate complaint about the work, contact support within 48 hours. We review every case fairly and issue refunds where appropriate. Refunds typically appear in 3–5 business days.

Every completed job generates a PDF invoice automatically sent to your email. You can also download it any time from your account under My Jobs → select the job → Download Invoice.

Go to My Jobs, select the booking and tap "Report an issue". Describe what happened and our safety team will investigate within 24 hours. In case of emergency, contact local authorities first.

Every professional is verified for ID, professional qualifications and liability insurance before being listed. Profiles with red flags are immediately suspended pending review.